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Hotel Darjeeling Palace, Darjeeling (West Bengal)
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Key details
About the Hotel
9; Chowrasta Road; The Mall,
Darjeeling (West Bengal),
India,
734101,
West Bengal
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Getting around
A list of all available modes of transport
City Centre
Darjeeling (West Bengal)500 m
Airports
Bagdogra (IXB)
70.9
km
Bhadrapur (BDP)
92.8
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was exceptionally clean, and the attention to detail made me feel right at home.” view full review
Shower Perfection
“The shower pressure was outstanding, providing an invigorating start to my day.” view full review
Relaxing Spa
“The spa treatments were absolutely rejuvenating, leaving me feeling completely refreshed.” view full review
Accessible Excellence
“The accessible features were thoughtfully designed, enhancing my overall comfort and experience.” view full review
General
24-hour reception
Luggage storage
Services
Room service
Car hire
Laundry
Tours/Ticket assistance
Newspaper service
Dining
Restaurant
Room features
Sitting area
Bathroom
Free toiletries
Room decor
Carpeted floor
Show more
Location
9; Chowrasta Road; The Mall,
Darjeeling (West Bengal),
India,
734101,
West Bengal
Map view
9; Chowrasta Road; The Mall,
Darjeeling (West Bengal),
India,
734101,
West Bengal
City landmarks
Chauk Bazaar
Darjeeling Mall
700 m
Darjeeling - Jorethang Road
Padmaja Naidu Himalayan Zoological Park
1.8
km
Observatory Hill
Mahakal Temple
1.2
km
Ahal Dara View Point
640 m
Limbugaon
Jhandi Dara Sunrise Point
1.0
km
Kalimpong
Samthar Plateau
640 m
Bhutia Busty Rd
Bhutia Busty Monastery
710 m
Lebong Cart Road Himalayan Mountaineering Institute
Everest Museum
910 m
Kurseong
Dow Hill
640 m
Garden
Lloyd Botanical Garden
1.7
km
Pagoda
Japanese Peace Pagoda
2.0
km
Forestbusty Sonada
Chattakpur
730 m
Near National Highway 31
Chapramari Wildlife Sanctuary
730 m
Jaldhaka River Bindu
Bindu Dam
730 m
Forest Area Kurseong 4 Km from Kurseong Railway Station
St. Mary's Hill
730 m
Park
Surya Sen Park
730 m
Chauk Bazaar
Darjeeling Clock Tower
1.0
km
Lebong Cart Rd
Happy Valley Tea Estate
2.3
km
Upper Bhutia Busty
Tea Garden View
2.0
km
Naya Basti
Observatory Hill View Point
1.3
km
Bagdogra
Tea Garden
2.6
km
Nearby
Dali Monastery or Dali Gomba is also known as the Druk Thupten Sangag Choeling Monastery
Dali Monastery
160 m
Chowrasta Darjeeling Reservation Center
Chowrasta
90 m
Museum
Himalayan Tibet Museum
560 m
Tenzing Norgay Road
Aloobari Gompa Monastery
390 m
Chowrasta square
Observatory Hill
970 m
Mall
Rink Mall
580 m
Oppsite Mahakal Mandir
Deshbandu Museum
300 m
5
Chittaranjan Das Memorial
320 m
Church
St. Andrew's Church
380 m
Restaurants
Lazeez Affaire
450 m
Opp shangrila hotel Ajit mansion building
Anurag Gupta
270 m
Chowk Baazar
Tom & Jerry's
540 m
Dr Zakir Hussain Road Near Sp Banglow
Nimto snacks and sweets
660 m
At the junction Laden La and Nehru Rd,
Boss
970 m
17 N B Singh Road
Boney's Snack Bar
1.0
km
Capital Market Ladenla Road
Biryani Baar
490 m
N C Goenka Road
Simla Bar and Restaurant
590 m
N.C.Goenka road
Nanking restaurant
590 m
Capital market 44 ladenla road darjeeling Opposite to Capital Hall Above Unique Sweets
Dafey Munal
590 m
49 Laden La Road Near Clubside Motor Stand
Hot Stimulating Cafe
760 m
Jawahar Road West Richmond Hill
Cafe Bossa Nova
960 m
Dr Zakir Hussain Road Near SP Bungalow
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
6.1
Location
7.7
Service
6.1
Dining
6.9
Guest reviews
6.4/10
based on 8 reviews
5.6
5.6/10 based on 2 reviews
Alfred
United States,
January
2025
6.0/10
My experience at the hotel was a mix of joys and frustrations. On one hand, the staff was excellent and attentive, and the in-house restaurant served delicious food at reasonable prices. However, the room I received was quite dirty, with poor hygiene and a lack of ventilation. Overall, while there were certainly positives, the negative aspects made the stay less enjoyable than I hoped.
Rooms
5.0
The room was unhygienic and poorly maintained; it lacked ventilation and cleanliness which was disappointing.
Service
5.0
The service was slow, particularly with room service which was often delayed.
Location
8.0
The hotel is conveniently located just a short walk from a mall, making it easy to access shopping.
Dining
9.0
The food at the in-house restaurant was tasty and reasonably priced, which was a highlight of the stay.
Facilities
Clarence
United States,
December
2024
5.2/10
I had a mixed experience at the hotel. While the manager was helpful, the assistant didn’t show much interest in providing services, which made arranging meals a hassle. The room itself was decent and had a good hot water supply, but given the price, I expected a bit more. I wouldn't highly recommend this place due to the service issues and the overall value.
Rooms
7.0
The room was good with continuous hot water, but it felt a bit dated and could use some improvement.
Service
5.0
The service was lacking, especially from the assistant who didn't help with food arrangements.
Location
7.0
The hotel is located on a main road, which is convenient for access.
Dining
5.0
I had to arrange my own meals since the staff was not interested in helping.
Facilities
5.0
There were no lifts, which was inconvenient given the narrow steps.
Peter
United States,
November
2024
7.6/10
I had a decent stay at this hotel. The location is fantastic, just a short walk to the mall road, making it convenient for shopping and sightseeing. The staff were polite and very helpful during our visit. However, the room we originally booked didn't meet our expectations in terms of comfort, and one of the staff members was quite pushy about tips, which left a sour note. Overall, it's a good option if you're looking for value, but expect some inconsistencies.
Rooms
6.0
The room I stayed in had basic facilities but felt a bit cramped and lacked adequate lighting.
Service
8.0
The staff were polite and responsive, providing hot water quickly when requested and assisting with taxi arrangements.
Location
9.0
The hotel is very conveniently located near the mall road, which is a great advantage for exploring the area.
Dining
7.0
The food served was tasty, which was one of the better aspects of the stay.
Facilities
J.
United States,
November
2024
8.2/10
I had a mixed experience at this hotel. The rooms were clean and beautiful, and the food was fresh and tasty. However, the service could have been better, as I had to arrange my own meals at times. It's located on a steep slope, which might not be ideal for everyone. Overall, I appreciated the view and the attentive staff who arranged sightseeing for us, but some aspects could improve.
Rooms
9.0
The rooms were beautiful and kept very clean.
Service
7.0
The staff was cooperative, but some assistance was lacking.
Location
8.0
Located on a steep slope, offering stunning views.
Dining
8.0
The food was very good and fresh.
Facilities
9.0
The terrace provided a beautiful view of the surroundings.
Sebastian
United Kingdom,
October
2024
6.6/10
Rooms
Service
Location
Dining
Facilities
Jordan
United Kingdom,
October
2024
5.0/10
The hotel has a great location near the bustling market area of Darjeeling, making it convenient for shopping and exploring. However, the service was quite lackluster, and the rooms lacked proper ventilation and cleanliness. It's a decent budget option if you're willing to overlook some flaws.
Rooms
5.0
The rooms felt dark and gloomy with no ventilation due to the close construction of buildings around.
Service
5.0
Service was not impressive, with slow responses and inadequate attention.
Location
8.0
The hotel is very close to the market area, which makes it convenient for shopping.
Dining
5.0
Dining options were quite unappealing, with hygiene standards that left much to be desired.
Facilities
5.0
Facilities were limited, with narrow steps and no elevators available.
Thomas
United Kingdom,
August
2024
6.8/10
This hotel has a lot going for it with beautiful views and fresh food, making it quite enjoyable. The staff went above and beyond to assist us, but the location on a steep slope might be a challenge for some. While the deluxe room was spacious, our experience was marred by cleanliness issues, and the service was inconsistent, particularly in our interactions with certain staff members.
Rooms
5.0
The rooms were advertised as beautiful and spacious, but we experienced issues with cleanliness and amenities like missing lights and air conditioning.
Service
6.0
While most staff were helpful and arranged sightseeing for us, there were exceptions, and the hotel manager's behavior was not acceptable.
Location
7.0
The hotel is situated on a steep slope which can be quite strenuous to navigate, especially for those with mobility issues.
Dining
9.0
The food in the restaurant was tasty and fresh, making dining a highlight of our stay.
Facilities
6.0
The hotel had a nice terrace with stunning views, but some basic facilities were lacking in our room.
Michael
United States,
August
2024
8.6/10
I had a pleasant stay at this hotel, which featured clean and beautiful rooms, and the food was both good and fresh. The staff was very accommodating, helping to arrange a sightseeing tour for us. However, the hotel is located on a steep slope, which might be challenging for some guests. While it offers decent value for money, the view from the hotel is limited, which is something to consider.
Rooms
9.0
The rooms were really beautiful and clean, providing a comfortable stay.
Service
10.0
The staff was very cooperative and went out of their way to assist us with our requests.
Location
7.0
The hotel is located on a slope, which was a bit tricky for me to navigate, but it is still conveniently close to main attractions.
Dining
9.0
The food was very good and fresh, making for a delightful dining experience.
Facilities
8.0
The terrace offers a beautiful view, which enhances the overall experience.